Privacy Policy

At PromptITSolutions, we are committed to protecting the privacy and security of the personal and corporate data of our website visitors, prospects, and clients.

This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit promptitsolutions.net(the "Site"), or when you interact with our forms, AI consulting assistant, or sign up for networking, CCTV, or cabling deployments in Ontario, Canada.

We collect information that you voluntarily provide to us, as well as automatic device statistics:

• Personal Contact Details: Name, business name, phone number, email address, and physical site installation address when you fill out contact forms or call-to-actions.
• Project & AI Assistant Data: Any drawings, building specs, scope notes, structured cabling requirements, or chat inputs you submit through our smart AI setup assistant.
• Device and Technical Data: Your IP address, browser type, operating system, referrer URL, pages visited, and timestamps, gathered automatically through web hosting software and analytics tools.

PromptITSolutions uses your information to facilitate your project needs and optimize the Site. Uses include:

• Formulating cabling, WiFi heatmapping, or security installations estimates and proposals.
• Scheduling site surveys, technician visits, and executing physical IT setups.
• Responding to inquiries, customer support questions, and emails.
• Analyzing visitor trends to improve the user interface and overall experience of our Site.
• Complying with local safety standards, building guidelines, and accounting records in Ontario.

We implement industry-standard physical, technical, and administrative security measures to protect your personal and business data.

However, no transmission over the internet or physical storage method is 100% secure. While we strive to use enterprise-grade protocols to protect your information, we cannot guarantee its absolute security.

We respect your privacy. We do not sell, rent, or trade your personal information to third parties. We may share information only in these specific scenarios:

• Service Providers: With trusted contractors or software tools assisting in hardware delivery, client billing, or IT hosting, under strict confidentiality terms.
• Legal Requirements: If required by law, subpoena, or to protect the safety, property, and rights of PromptITSolutions, our clients, or others.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of assets, financing, or acquisition of all or a portion of our business.

We may use session or persistent cookies to save your preferences, help you interact with our AI assistance models, and measure marketing statistics.

You can choose to disable cookies through your personal web browser settings. Please note that disabling cookies may affect the visual features or interactivity of certain parts of the Site.

Depending on your jurisdiction (such as under the Personal Information Protection and Electronic Documents Act - **PIPEDA** in Canada), you hold rights over your personal data, including:

• The right to request access to the personal data we store about you or your business.
• The right to request corrections or updates to outdated or incorrect details.
• The right to request that we delete your contact info or project files from our records (subject to active contract retention or tax requirements).
• The right to opt-out of receiving any future promotional emails or newsletters.

To exercise any of your privacy rights, or to submit inquiries and complaints about our data handling protocols, please reach out to our Privacy Officer: